1. Terms: net 30 days.
2. Shells are guaranteed for one year.
3. Credits/refunds: If the lab is at fault, a full refund (or redo at no charge) will be made.
4. Please fill out forms completely. We would appreciate a default prescription. This helps to provide a quick turnaround.
5. Casts are stored digitally. On occasion, plaster may be utilized, and is not stored.